National Ambulance Service

Privacy Notice



The controller’s name and contacts:
National Ambulance Service
1055 Budapest, Markó u. 22.
Name and contacts of the data protection officer:
Dr. Milán Mészáros–Mandits
e-mail address:


Purpose of data processing

We process your personal and health data – in the cases specified by law – for using medical treatment, in connection with the provided health service.

Legal ground of data processing

Your personal and health data are processed on the basis of the following legal regulations:

  • Act CXII of 2011 on the right of informational self-determination and freedom of information;
  • Act CLIV of 1997 on health;
  • Act XLVII of 1997 on processing and protecting healthcare data and associated personal data;
  • Decree 62/1997 (XII. 21.) NM on the specific issues of processing health and related personal data;
  • Act XXXIV of 1994 on the police (chapter 8).


Data are not transferred to third countries or to international organizations.

We do not transfer and publish your personal data to third parties without your consent under any circumstances, except for the obligatory cases prescribed by law.


The National Ambulance Service records and processes the following data for the treated patients:

  • name
  • date of birth
  • social insurance ID number
  • mother’s name
  • address


The National Ambulance Service (hereinafter: Ambulance Service) uses the building of the Ambulance Service and its direct environment (thus e.g. the parking lots) on an exclusive basis. These areas qualify as a private area under the legal regulations on camera surveillance, and the Ambulance Service uses cameras for the surveillance of these areas under the relevant regulations.

Primarily sections 28 (2) and 30-31 of Act CXXXIII of 2005 on the rules of protecting persons and property as well as private investigations (hereinafter: “Security Service Act”) shall apply for camera surveillance.

The Ambulance Service stores the recordings for 72 hours on the server located at the registered seat.


Period of storing personal data:

We store your personal and health data in compliance with the obligatory legal regulations, in the following manner:


  • Health documentation for 30 years from recording;
  • Images produced with diagnostic imaging procedures for 10 years and findings drafted from images for 30 years calculated from the date of producing the images;
  • Please note that you, as a natural person are entitled to the following rights in compliance with Regulation 2016/679 of the European Parliament and of the Council (EU):
    • You may request restriction of processing one or more data;
    • You may request that the effect of automated decision-making should not affect you;
    • You may request the transfer or forwarding of your data;
    • You may request information about the processed data, the legal ground, the purpose and the period of processing;
    • You may request the correction of one or more data;
    • You may request access to your data and object to processing one or more data;
    • You may request erasure of one or more data (except for obligatory data processing).


Opportunities for legal remedy

Should you find that your data are processed without authorization, please contact the person providing the health treatment or the data protection officer, furthermore you can submit a report to the National Authority for Data Protection and Freedom of Information or you can turn to court.


Nemzeti Adatvédelmi és Információszabadság Hatóság (National Authority for Data Protection and Freedom of Information)
Registered seat: 1125  Budapest, Szilágyi Erzsébet fasor 22/c.
Mail address: 1530 Budapest, Pf.: 5.
Telephone number: +36 1 391 1400
Central electronic mail address:


Should you have any questions or requests about data processing, please contact us by mail at the address of the National Ambulance Service or electronically at the address.


Dr. Gábor Csató
director general